Shipping policy

Shipping & Delivery Policy

Order Processing & Delivery Time

• Delivery Timeframe: All orders are processed and delivered within 3 to 5 business days (excluding weekends and official holidays).

• Order Confirmation: You will receive a confirmation email once your order has been placed, followed by tracking details as soon as your package is dispatched.

Shipping Rates

• Shipping fees are calculated at checkout based on your order size and delivery location.

• Free shipping offers (if applicable) will automatically apply at checkout when order minimums are met.

Tracking & Delivery

• Once your package is on its way, you will receive a tracking link via email or SMS to monitor your delivery status.

• Please ensure your shipping address and phone number are accurate at checkout to prevent unexpected delays.

Damaged or Missing Items

• If your order arrives damaged or with missing items, please reach out to us within 48 hours of delivery at pethubleb@gmail.com with your order number and photos of the package.